Ah yes, ‘tis the season. Wherever you go, you’ll run into bell ringers, stores decorated way too early, and predictions of IT trends. We don’t make predictions, but we do look back at IT innovations of the year. Think of it as a progress report, a good way to get grounded and neutralize the pain of security breaches and loss of net neutrality.
Transitioning your telephone system to Voice over IP might feel like a daunting prospect, when you consider the broad range of on-premise and cloud-hosted solutions on the market.
Firewalls—they’re pretty boring, right? How many times have you yawned at the mention of these essential but unexciting devices? That might have been true in the past. But, did you know that even next-gen firewalls are subject to hype and might be on the road to extinction?
Welcome to another foray into VoIP-related technology and the hype that surrounds it. This time, we’re reviewing end-to-end encryption of phone calls, messages, video and audio VoIP content—what encryption is, how it works and who needs it.
Does your business want to set up or improve its threat intelligence security operations? If you find it more complicated that you thought, you have plenty of company. Many companies wanting to benefit from TI are learning a hard truth: setting up successful TI operations takes a lot more than subscribing to a TI service and running data feeds through a TI platform. So, what’s in the “fine print” of setting up successful TI operations?
You’ve probably heard plenty of anecdotes about the benefits of Voice over IP, and you know that many organizations have already made the switch. But if you’re thinking about upgrading from a traditional phone system to VoIP, then anecdotes are not enough – you need cold, hard facts to build your business case.
Some things never change.
In the past, most workers clocked in at a set time each morning, spent the day in the office, and clocked off again in the evening. The routine was the same, day after day. For the few workers who needed to travel, options for keeping in touch with the main office were limited. Solutions like forwarding their desk-phone to a mobile number, or activating an ‘out of office’ email message, were cumbersome and inefficient.
In the world of VoIP, there’s no shortage of interesting stories making the news each week. At SpectrumVoIP, we like to stay informed about the latest developments and share our insights with our clients and partners. This is our voip news roundup for October 2017, in which we summarize the top headlines that grabbed our attention over the past month.
Computer Telephony Integration refers to technology that enables computers and telephones to interact with one another. CTI is used extensively in contact centers to improve productivity and deliver a better customer experience.