Firewalls: Traditional, Next-Gen and Never Again

[fa icon="calendar'] Nov 21, 2017 9:29:00 AM / by Patricia Ruffio posted in VoIP Security

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Firewalls—they’re pretty boring, right? How many times have you yawned at the mention of these essential but unexciting devices? That might have been true in the past. But, did you know that even next-gen firewalls are subject to hype and might be on the road to extinction?

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Cracking the Code of VoIP Encryption

[fa icon="calendar'] Nov 20, 2017 10:49:29 AM / by Patricia Ruffio posted in VoIP Security

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Welcome to another foray into VoIP-related technology and the hype that surrounds it. This time, we’re reviewing end-to-end encryption of phone calls, messages, video and audio VoIP content—what encryption is, how it works and who needs it.

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Some TI Requirements You Might Have Overlooked

[fa icon="calendar'] Nov 15, 2017 12:46:41 PM / by Patricia Ruffio posted in VoIP Security

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Does your business want to set up or improve its threat intelligence security operations? If you find it more complicated that you thought, you have plenty of company. Many companies wanting to benefit from TI are learning a hard truth: setting up successful TI operations takes a lot more than subscribing to a TI service and running data feeds through a TI platform. So, what’s in the “fine print” of setting up successful TI operations? 

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Compelling Voice over IP Statistics to Build Your Business Case

[fa icon="calendar'] Nov 13, 2017 11:42:39 AM / by John Crawford

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You’ve probably heard plenty of anecdotes about the benefits of Voice over IP, and you know that many organizations have already made the switch. But if you’re thinking about upgrading from a traditional phone system to VoIP, then anecdotes are not enough – you need cold, hard facts to build your business case.

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8 Ways to Avoid Threat Intelligence Disappointment

[fa icon="calendar'] Nov 10, 2017 11:26:11 AM / by Patricia Ruffio posted in VoIP Security

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Some things never change.

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How Mobile VoIP Can Boost the Productivity of Your Workforce

[fa icon="calendar'] Oct 30, 2017 9:14:00 AM / by John Crawford

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In the past, most workers clocked in at a set time each morning, spent the day in the office, and clocked off again in the evening. The routine was the same, day after day. For the few workers who needed to travel, options for keeping in touch with the main office were limited. Solutions like forwarding their desk-phone to a mobile number, or activating an ‘out of office’ email message, were cumbersome and inefficient.

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SpectrumVoIP News Roundup: Top Stories for October 2017

[fa icon="calendar'] Oct 26, 2017 10:03:00 AM / by John Crawford posted in VoIP News Roundup

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In the world of VoIP, there’s no shortage of interesting stories making the news each week. At SpectrumVoIP, we like to stay informed about the latest developments and share our insights with our clients and partners. This is our voip news roundup for October 2017, in which we summarize the top headlines that grabbed our attention over the past month.

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What is CTI (Computer Telephony Integration)

[fa icon="calendar'] Oct 16, 2017 12:31:13 PM / by John Crawford posted in Glossary

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Computer Telephony Integration refers to technology that enables computers and telephones to interact with one another. CTI is used extensively in contact centers to improve productivity and deliver a better customer experience.

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What is Broadband and how is it Delivered?

[fa icon="calendar'] Oct 10, 2017 10:03:00 AM / by John Crawford posted in Glossary

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Broadband refers to always-on Internet connections that can transport multiple signals and traffic types at high speeds. ‘Broad band’ literally means the network can handle a wide band of frequencies. The broader (or wider) the bandwidth, the more information can be transmitted. Broadband Internet is now ubiquitous, with the older and slower dial-up-modem technology becoming obsolete over the past decade.

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2017 Lineup: VoIP Technology, Tools and Trends - Part 2

[fa icon="calendar'] Oct 9, 2017 9:42:00 AM / by Patricia Ruffio posted in Benefits of VoIP

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We Stop to Take a Breath: Getting Real with VoIP

You don’t have to go far to collide with breathless prose describing the expected capabilities of VoIP technologies and tools. The hype machine is at it again. Internet telephony has become the next shiny new thing.

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