Farmers Insurance Group is one of the country's largest insurers of homes, vehicles and small businesses, providing a wide range of finance and insurance services to over 10 million households across all 50 states.
Our client, a local Farmers Insurance broker based in Irving TX, was seeking an easy-to-use hosted phone service to reduce costs and enhance their customer service ability. As a small single-location company with a team of five telemarketers, this agency needed a system that would provide a high degree of voip functionality without breaking the bank.
When it came time to select a telecoms partner, SpectrumVoIP was the obvious choice. Our client required an extensive feature set on a small business budget. Our solution ticked all the boxes, with state-of-the-art technology, all-inclusive monthly pricing plans, and zero upfront costs. See all SpectrumVoIP features.
Our experienced technicians quickly installed all cabling and equipment, performed the necessary programming, and configured advanced applications like click-to-call and automatic pop-ups to display account information for incoming callers. We also delivered comprehensive training on the new platform.
This powerful new small business phone system, along with the exceptional service delivered by SpectrumVoIP, has helped our client to increase their productivity and enhance their business voip functionality. The instant cost savings allowed our client to reach their annual revenue goals, without investing in new infrastructure.
In summary, SpectrumVoIP delivered a modern hosted phone service with PBX features at a competitive all-inclusive monthly price, including lifetime 24/7 support at no additional charge. Our client was delighted with the service provided by SpectrumVoIP.