What is DTMF and How Does it Work in a VoIP Environment?

[fa icon="calendar'] Sep 21, 2017 4:33:52 PM / by John Crawford posted in Glossary

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What is a Codec? G.729 vs. G.711

[fa icon="calendar'] Sep 12, 2017 11:57:50 AM / by John Crawford posted in Glossary

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The word ‘codec’ has two meanings in the technology world.

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An Insider's Guide to the Conference Bridge

[fa icon="calendar'] Sep 7, 2017 9:00:00 AM / by John Crawford posted in Glossary

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What is Call Park and How Can it Improve Customer Service?

[fa icon="calendar'] Sep 5, 2017 12:10:25 PM / by John Crawford posted in Glossary

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The SpectrumVoIP Call Park feature lets you place a call on hold and ‘park’ it in the cloud, freeing up your phone and allowing the call to be picked up on a different extension by another employee. This is a useful feature for minimizing caller hold times and improving customer service.

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What is POE (Power Over Ethernet) and How Does it Work?

[fa icon="calendar'] Aug 30, 2017 10:03:00 AM / by John Crawford posted in Quality of Service, Glossary

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Power Over Ethernet is a technology that enables electrical current to be transmitted over standard Ethernet network cables rather than traditional power cords. POE is a convenient way to supply power to devices like VoIP phones, security cameras and RFID readers, without having to install dedicated electrical wiring.

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What is QoS and how does it enhance your call quality?

[fa icon="calendar'] Aug 28, 2017 11:53:11 AM / by John Crawford posted in Quality of Service, Glossary

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QoS (Quality of Service) describes a concept whereby data bandwidth and error rates can be measured, improved and guaranteed. QoS is especially important to real-time traffic like voice and streaming multimedia, where any data loss or delay would result in unacceptable audio or image quality. Delivering sufficient QoS is an essential aspect of modern IP networks.

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VoIP Dictionary
Technical glossary of terms defined in one simple dictionary. 

VoIP Dictionary